Frequently asked questions
Here are direct answers to the most common questions about ZapAudio: whether the extension can get a WhatsApp account banned, whether it works on WhatsApp Business and on mobile, which browsers it installs on, where audios are stored, how licensing works across multiple computers, how many sends the free plan includes, and how to cancel or get a refund.
Does ZapAudio get WhatsApp accounts banned?
ZapAudio is not a mass-messaging or automation tool: every send requires a click from you, and the audio goes through the same recording path WhatsApp already uses. That lowers the risk compared to bulk-sending bots, but no third-party extension can guarantee WhatsApp will never ban an account — ban risk depends on the account's overall behavior, not on this extension alone.
Is ZapAudio a bulk-sending tool?
No. It sends one audio at a time, in one conversation at a time, always with an explicit click from you. There is no feature to select multiple contacts or to schedule sends.
Does it work on WhatsApp Business?
Yes. WhatsApp Business Web runs at the same address and uses the same interface as regular WhatsApp Web, so ZapAudio works the same way on both.
Does it work on mobile?
No. ZapAudio is a browser extension and only works on WhatsApp Web, on a computer — there is no version for the phone app or for WhatsApp Desktop.
Does it work on Edge, Brave, and Opera?
It works on any Chromium-based browser that installs extensions from the Chrome Web Store, including Edge, Brave, and Opera. Officially tested support is on Google Chrome.
Where are my audios saved?
In your own browser's storage, on the computer where you installed the extension. They are never sent to any server, ours included — they only leave your browser when you send them yourself in a WhatsApp Web conversation.
Does the extension read my conversations?
No. ZapAudio does not read or store your messages, your contacts, or any other browser tab. It only interacts with the message field at the moment you play a saved audio.
Can I use it on more than one computer?
1 license = 1 WhatsApp connected at the same time. The same e-mail signs in on every device — no invites, no separate sign-up.
How many sends does the free plan have?
20 sends, with no time limit and no credit card required. After that, the Pro subscription unlocks unlimited sends.
How do I cancel?
Write to contato@nuxdigital.com.br with the e-mail used on the subscription. No reason needed, no penalty, and Pro access stays active until the end of the period already paid for.
Is there a refund?
Yes, a full refund within 30 calendar days of the purchase, no justification needed — see the Refund page for details.
By Eduardo Azevedo e Souza, developer of ZapAudio · Updated on September 14, 2026.